Your Sales, Service, and Ownership Questions, Answered
From comparing models to understanding what Valet service actually includes, here are the answers Broward County drivers ask us most before they visit.
Location and Hours
Where is INFINITI of Coconut Creek located? +
INFINITI of Coconut Creek is at 5501 W. Sample Road in Coconut Creek, FL 33073, directly next to the Seminole Casino Coconut Creek and just off the Sawgrass Expressway. The dealership serves Broward County drivers from Coral Springs, Pompano Beach, Deerfield Beach, Boca Raton, Fort Lauderdale, Margate, Parkland, and the surrounding South Florida communities. For current sales and service hours, including any holiday adjustments, visit the hours page.
Does INFINITI of Coconut Creek offer after-hours vehicle drop-off? +
Yes. INFINITI of Coconut Creek offers after-hours drop-off for service customers. If your schedule does not allow for a daytime visit, you can leave your vehicle outside of regular service hours and the team will have it ready when the work is complete. Contact the service department directly to confirm current after-hours drop-off procedures before your visit. Schedule your service appointment here.
Models and Features
What INFINITI models are available at INFINITI of Coconut Creek? +
INFINITI of Coconut Creek carries the current INFINITI lineup in new inventory, including the QX60, QX65, and QX80 SUVs. For drivers interested in some of INFINITI's most popular recent models, the dealership also maintains a selection of pre-owned vehicles, including the Q50, QX50, and QX55. INFINITI of Coconut Creek maintains a wide selection of new and certified pre-owned vehicles in South Florida.
How does the INFINITI QX60 compare to the INFINITI QX80 for South Florida families? +
The QX60 is a three-row midsize SUV with seating for up to seven, a comfortable cabin, and fuel efficiency well suited to Broward County daily driving. Its proportions work well in parking-constrained coastal and urban environments. The QX80 is a full-size, body-on-frame SUV with seating for up to eight, a considerably larger interior, and the highest towing capacity in the INFINITI lineup. If your family frequently fills all three rows, needs maximum cargo space, or tows regularly, the QX80 is the stronger choice.
Can I find a pre-owned INFINITI QX50 or QX55 at INFINITI of Coconut Creek? +
Yes. The QX50 and QX55 are available in pre-owned inventory at INFINITI of Coconut Creek. The QX50 features a traditional upright roofline that maximizes rear headroom and cargo volume, making it a practical daily choice for South Florida commuters. The QX55 shares the same platform and powertrain but offers a fastback coupe silhouette, trading some rear headroom and cargo capacity for a more distinctive exterior design. If practicality and passenger space come first, the QX50 is the stronger fit. If design and driving character are the priority, the QX55 is worth a closer look.
What is the INFINITI QX65, and is it available at INFINITI of Coconut Creek? +
The all-new 2027 INFINITI QX65 is a five-seat fastback SUV inspired by the iconic INFINITI FX, powered by a 268-horsepower VC-Turbo engine with standard intelligent all-wheel drive and up to 6,000 lbs of towing capacity. It comes in three trims (Luxe, Sport, and Autograph) with dual 12.3-inch displays, Google Built-In, and available Klipsch premium audio standard across the lineup. Learn more about the all-new QX65 here.
What safety and driver-assist technology comes standard on new INFINITI vehicles? +
New INFINITI models include a standard safety suite covering forward collision warning with automatic emergency braking, blind spot warning, rear cross-traffic alert, lane departure warning, and backup collision intervention. Higher trims and packages add ProPilot Assist, which provides hands-on highway driving assistance with integrated steering, braking, and speed control. Feature availability varies by model and trim level. Browse current INFINITI inventory here.
What is the INFINITI Q50, and who is it a good fit for? +
The Q50 is INFINITI's sport sedan, available with a twin-turbocharged V6 producing 300 or 400 horsepower depending on the variant. It is a strong fit for South Florida drivers who want a performance-focused luxury sedan for daily commuting between Coconut Creek, Fort Lauderdale, and Boca Raton. The Q50 is available in rear-wheel-drive and all-wheel-drive configurations. Ask the sales team at INFINITI of Coconut Creek about current trim levels and available inventory.
Does INFINITI of Coconut Creek carry Certified Pre-Owned INFINITI vehicles? +
Yes. INFINITI of Coconut Creek carries a selection of Certified Pre-Owned INFINITI vehicles. Each CPO vehicle passes a thorough inspection and includes the remaining factory warranty plus an extended certified warranty, 24-hour roadside assistance with trip interruption benefits, and a complimentary service loan car for warranty repairs. CPO vehicles also qualify for INFINITI Financial Services financing rates. Browse certified pre-owned inventory here.
Service and Maintenance
What is INFINITI Valet, and how does it work at INFINITI of Coconut Creek? +
INFINITI Valet is a pickup and delivery service offered at INFINITI of Coconut Creek. The team picks up your vehicle at your home or office when it is due for service, provides a courtesy loaner while the work is completed, and delivers your vehicle back to you when it is ready. Valet is also available for test drives and new vehicle delivery. Complimentary service is available within a Learn more about INFINITI Valet here.
What is INFINITI Premium Care, and which vehicles does it cover? +
INFINITI Premium Care is a complimentary maintenance plan included with the purchase or lease of eligible new INFINITI vehicles from retailer stock. It covers select scheduled maintenance, including oil and filter changes, tire rotations, and inspections, for the model's designated mileage period or up to three years, whichever comes first. Paid extension options are available ranging from 48 to 84 months depending on the model. The team at INFINITI of Coconut Creek can walk you through current coverage terms and extension options. Learn more about INFINITI Premium Care here.
Does INFINITI of Coconut Creek offer loaner vehicles during service? +
Yes. INFINITI of Coconut Creek provides complimentary service loan vehicles for customers whose vehicles are in for warranty repairs. Courtesy loaners are also available through the INFINITI Valet service. Contact the service team when scheduling your appointment to confirm loaner availability for your specific visit. Schedule service here.
Does INFINITI of Coconut Creek have a collision center? +
Yes. INFINITI of Coconut Creek operates an on-site collision center staffed by certified technicians using genuine INFINITI parts and manufacturer-approved repair methods. The team handles everything from minor cosmetic repairs to full structural work and coordinates with major insurance providers. Contact the collision center to schedule a free estimate or arrange towing if needed.
What roadside assistance comes with a new INFINITI purchase? +
New INFINITI vehicles include 24/7 roadside assistance for the first four years after purchase, covering flat tires, fuel delivery, lockout service, towing, and other on-road emergencies. Trip Interruption Benefits are also included for the first four years: if your INFINITI breaks down more than 100 miles from home, an INFINITI representative can authorize coverage for transportation, lodging, and meals for you and your passengers. A complimentary service loan car is provided for warranty repairs.
How do I schedule service at INFINITI of Coconut Creek? +
Service can be scheduled online through the INFINITI of Coconut Creek service scheduler, or by calling the service department directly. Online scheduling lets you select your service type, preferred appointment time, and any additional notes before you arrive. The service team can also coordinate INFINITI Valet pickup and delivery if you prefer the service to come to you. Schedule service here.
Financing and Trade-In
Can I get pre-approved for financing at INFINITI of Coconut Creek? +
Yes. INFINITI of Coconut Creek offers a secure online credit application that can be completed before you visit. Pre-approval establishes your budget and simplifies the purchase process at the dealership. The finance team works with a range of credit profiles and can walk you through lease and loan options available through INFINITI Financial Services. Apply for financing here.
How does the trade-in process work at INFINITI of Coconut Creek? +
INFINITI of Coconut Creek accepts trade-ins as part of the vehicle purchase or lease process. The sales team will appraise your current vehicle and apply the value toward your transaction. An online trade tool is available on the dealership's website to get an initial estimate before you visit. Bring your vehicle to the dealership for a final appraisal from the team. Contact the sales team here.
What are INFINITI Certified Pre-Owned vehicle benefits? +
INFINITI CPO vehicles include the remaining factory warranty plus a one-year extended certified warranty, 24-hour roadside assistance with trip interruption coverage, a complimentary service loan car for warranty repairs, and eligibility for INFINITI Financial Services financing rates. Each CPO vehicle passes a thorough multi-point inspection before receiving the certified designation. Browse Certified Pre-Owned INFINITI inventory here.
Does INFINITI of Coconut Creek offer lease options on new vehicles? +
Yes. INFINITI of Coconut Creek offers lease options on new INFINITI models through INFINITI Financial Services. Current lease specials and available incentives are updated regularly on the dealership's specials pages. The finance team can walk you through lease terms, mileage options, and available programs including the IFS SignatureFLEX Lease, which allows additional mileage to be purchased during the lease term. View current INFINITI specials and lease offers here.
About The Dealership
What amenities does INFINITI of Coconut Creek offer during a service or sales visit? +
INFINITI of Coconut Creek offers a comfortable customer lounge with free WiFi, complimentary coffee and refreshments, and a comfortable space for customers who need to work while they wait. The service drive features drive-in lanes and after-hours drop-off. Shuttle service is available for customers who need to leave the dealership during longer appointments. Complimentary car washes are also provided for vehicle owners.
What is INFINITI of Coconut Creek's 3-day exchange policy? +
INFINITI of Coconut Creek offers a 3-day exchange policy on new vehicle purchases. If within three days of your purchase you decide you would prefer a different vehicle, the team will work with you to facilitate an exchange. Contact the dealership directly for complete terms and conditions. Contact the team here.
Still have a question?
The team at INFINITI of Coconut Creek is here. Browse inventory, schedule your next service, or reach out directly and we will get back to you.


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